REGIONAL ACTIVITY

NORTHERN REGION

PRESENTATION ON SIX SIGMA - PARADIGM SHIFT IN MANAGEMENT BUSINESS STRATEGY: 7TH JULY 2001, NEW DELHI

Six Sigma is the new management approach oriented towards achieving the highest degree of CUSTOMER SATISFACTION & DELIGHT. This has revolutionised corporate thinking on Quality. Six Sigma is a disciplined approach towards the improvement of the decision making process, to enable guaranteed decision being made through the use of Data & Analytical Approach. It transforms the "man dependent" decision making to "man independent" decision making. Six Sigma helps to achieve a rejection level of an amazing 3 4 parts per million. This concept also helps to control the defects and errors of source. It has a wider perspective covering not only manufacturing related areas, but also non-manufacturing areas like sales, marketing, finance, human resources, purchase and other support functions.

Two eminent faculty members of the Indian Statistical Institute, Prof. P R Lakshmikanthan and Prof. B Majumdar, conducted the Programme. The topics covered in Six Sigma were : Six Sigma Meaning, Concepts of Variation, Evolution, Ice Breaking Exercise; DMAIC Methodology for Training & Selection of Projects; Exercise on decision making; Specific Six Sigma Tools and the salient points of difference between Six Sigma and other initiatives. There were also case study presentations covering both Manufacturing & Non-manufacturing areas.

SEMINAR ON ISO 14001 THE ENVIRONMENT MANAGEMENT SYSTEM & VISIT TO SANDHAR LOCKING DEVICES PLANT: 28TH JULY 2001, GURGAON

There is a growing concern both in industry and society to protect the Environment. ISO 14001 - the Environment Management Systems (EMS) which is a System Standard that helps industry to properly manage, recycle and dispose off the enormous amount of waste generated by it. "Environment Friendly" labelled products are now claiming the same significance as "quality" did in the early '90s. The Seminar, held in the Sandhar Locking Devices Plant was very much the need of the hour.

More than 25 participants from different companies were present for the programme. All senior officials of Sandhar Locking joined and stayed throughout the programme, taking active part in the deliberations.

Welcoming the participants to the Seminar, Mr Deep Kapuria, Chairman, ACMA (NR) reiterated the importance of understanding the nature of ISO 14001 and the Social Awareness Standard of SA 8000. These certification, evolved by developed nations, would be restrictive in nature for companies wishing to export to these countries. It was therefore, essential that companies should look at the detailed meaning of these Standards in order to integrate in the world market and face challenges. Mr Kapuria, specially thanked Mr Jayant Davar, Managing Director, Sandhar Locking Devices and his entire team for their whole-hearted support in organising this Programme.